Accessibility

No Ifs. No Butts. is run by ASH Wales. We want as many people as possible to be able to use this website.

This means you should be able to:

• read the website on a phone, tablet, laptop or desktop

• zoom in without the text spilling off the screen

• move through most of the website using a keyboard

• use screen reader software to read most pages

• use our accessibility tool to adjust how the website appears

We use the Ally accessibility tool to give visitors extra control over how they view the site. You can use the accessibility button on the website to change settings such as contrast, text size and spacing.

How accessible this website is

We are working to improve the accessibility of this website.

Some parts of the website may not yet be fully accessible. This may include:

• older PDF or Word documents that may not work well with screen reader software

• some images or embedded content that may need clearer alternative text

• some forms or interactive features that may need further keyboard and screen reader testing

• some third party content, such as embedded videos, maps or tools

• some pages created before the latest website updates

We are reviewing the site as we update pages, forms and resources.

Asking for information in another format

If you need information from this website in another format, please contact us.

You can ask for information in formats such as:

• accessible PDF

• large print

• easy read

• audio

• braille

• another format that works better for you

Please tell us:

• the web page or document you need

• the format you need it in

• your name and contact details so we can respond

We will consider your request and aim to respond within 10 working days.

Reporting an accessibility problem

We are always looking to improve this website.

If you find a problem that is not listed on this page, or you are having difficulty using any part of the website, please contact us.

Please include:

• the page address or page title

• what you were trying to do

• what went wrong

• the device, browser or assistive technology you were using, if you know this

Technical information about this website

ASH Wales is committed to improving the accessibility of this website.

We aim to meet the Web Content Accessibility Guidelines, known as WCAG, at AA level where possible. WCAG 2.2 became a W3C Recommendation in October 2023, so it is a useful current benchmark for accessible websites. (Wikipedia)

This website is currently partially compliant with WCAG AA standards. The areas we know need more work are listed on this page.

Known issues

Documents

Some older PDF and Word documents may not be fully accessible. For example, they may not have headings, tags or reading order that work well with screen readers.

When we publish new documents, we aim to make them accessible where possible. If you need an older document in another format, please contact us.

Forms

We are reviewing our forms to improve layout, labels, keyboard access and screen reader support.

Embedded content

Some embedded content, such as videos, maps or third party tools, may not meet the same accessibility standard as the rest of the website.

Where possible, we will provide alternative ways to access the same information.

Colour, text and display settings

The website includes the Ally accessibility tool, which allows users to adjust some display settings. Some parts of the site may still need further testing with browser plugins, screen readers and other assistive tools.

What we are doing to improve accessibility

We are:

• reviewing new and updated pages as part of the website redesign

• improving headings, page structure and link text

• adding clearer alternative text to images where needed

• improving forms so they are easier to complete

• checking colour contrast and text readability

• reviewing older documents and replacing them with accessible versions where possible

How we tested this website

This website was last reviewed by ASH Wales in [May 2026].

Testing included:

• checking key pages manually

• reviewing forms and interactive elements

• checking pages with the Ally accessibility tool

• reviewing colour contrast, headings, links and image descriptions

We will continue to review the website as new pages and resources are added.

Enforcement procedure

If you are not happy with how we respond to your accessibility request or complaint, you can contact the Equality Advisory and Support Service.

The Equality and Human Rights Commission is responsible for enforcing accessibility regulations in Great Britain.

Email: communications@ashwales.org.uk