This website is run by ASH Wales. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• Increase the website font size using the “Toggle” button on the left hand side of each page.
• Adjust the font size and spacing of text using Ctrl and (+/-).
• Navigate through most of the forms in a logical manner.
• Zoom in up to 300% without the text spilling off the screen.
• Navigate most of the website using just a keyboard.
• View an orange outline to all elements on keyboard focus.
• View external website links within the same browser tab.

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

This website’s accessibility

We know some parts of this website aren’t fully accessible:

• You do not have the ability to change the colour scheme
• Older PDF documents are not fully accessible to screen reader software

What to do if you can’t access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Email: info@noifs-nobutts.co.uk
Tel: 029 2049 0621

We’ll consider your request and get back to you within 10 working days.

Reporting accessibility issues with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, please contact us on:

Email: info@noifs-nobutts.co.uk
Tel: 029 2049 0621

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, please contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

ASH Wales is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is not compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. The non-accessible sections are listed below.

• No ‘skip to main content’ option on any pages.
• It’s not possible for users to modify text spacing or line height.
• We’ve assessed the cost of fixing these issues and believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will reassess in 2026.

Issues with PDFs and other documents

Many of our older guidance PDFs and Word documents don’t meet accessibility standards – for example, they may not be marked up so they’re accessible to a screen reader.

The accessibility regulations don’t require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Issues with interactive elements and transactions

• Our interactive map on the homepage is difficult to navigate using a keyboard.
• Our interactive map on the homepage will not display correctly if the website contrast is changed by a browser plugin.

How we tested this website

This website was last tested on 1/11/24. The test was carried out by ASH Wales.